Illinois Valley Auto Group - Dealer SpotlightPublished: February 8th, 2021
Tucked away off Route 6 just west of Peru, IL you will find one of SOCU’s top hometown dealers: Illinois Valley Auto Group, a family owned operation since 2016.
Frank Taylor, a third generation business owner in the namesake Illinois Valley, his wife Terri and their daughters Morgan and Cailey, and son Evan, all work in the store as friendly faces to greet you when you walk in for sales or service.
Illinois Valley Auto Group provides a close experience where our members are immediately treated like friends and family. Their experienced staff will walk you through every step of the process from beginning to end and keep their customers educated during their buying experience.
“One thing we hear often from customers is that we don’t keep customers here all day long for a single transaction,” says Nick Benson, Business Manager at Illinois Valley Auto Group.
The team at IVAG also offers a unique sales-to-finance experience, with each member of the sales staff full trained to handle a customer from the beginning of the process to the end. This means our members are not wasting valuable time waiting to go into a separate room to sit with a finance person.
Illinois Valley Auto Group has a fully-equipped service department that has the ability to do everything from routine maintenance – simple oil changes, tire rotations, alignments – to custom work consisting of lift kits, wheels and tires, bumpers, grills, and much more.
“We love taking a customers vehicle from stock and literally transforming it into their dream vehicle in our own shop. Most shops aren’t willing to do what we do in that regard,” Benson said.
Like SOCU, Illinois Valley understands that bad things happen to good people. We share in our value systems; not just to sell a person a car, but to help them on a long-term scale to rebuild their credit and their future.
“We love SOCU because they believe in giving folks a chance. When we call we’re greeted with a happy, familiar voice and not a call center. They prefer us and we prefer them.”