This page is dedicated to alerting members to upcoming maintenance, construction or events that may affect normal banking hours or services. If an important update is posted it will display on the top of the website.
📞 Pontiac Branch Phone Issues
We are experiencing a busy signal issue with our phones at our Pontiac Branch.
If you get a busy signal when trying to call 815-842-1437 please try calling back or call our call center at 815-673-5577 for assistance.
📱 New Online Banking & Apps Online Now!
SOCU has upgraded our online and mobile banking platform which includes a new design, new features, and more ways to customize your digital banking experience.
Enroll Online Now
🖊️ Member Service Survey
We love getting feedback from our members! Tell us how we are doing today. https://www.surveymonkey.com/r/SOCUMemberServiceSurvey
Due to high levels of fraud, you may be required to use your PIN number with Debit Card transactions.
SOCU suggests to always use your debit card as credit and sign for your transaction, if you are unsure how to do this, please ask the cashier at the store. If your card is declined, rerun the transaction on your card. This time you will process the transaction as debit and enter your PIN number for extra security. It is not recommended to use your PIN number for every transaction.
If you are unsure of your PIN number, please contact the SOCU at 815-673-5577. It is always a good idea to have alternative forms of payment available, Enroll your Debit card for Mobile Pay, apply for an SOCU Visa Credit Card or order a box of checks to avoid/limit disruptions with your purchases.
If you have any questions please contact SOCU at 815-673-5577.