Notifications

This page is dedicated to alerting members to upcoming maintenance, construction or events that may affect normal banking hours or services. If an important update is posted it will display on the top of the website.


eZCardInfo Website Offline Maintenance Notice

The eZCardInfo website (Visa Credit Cards) will be offline for maintenance beginning at 10:30 p.m. on Friday, August 16 through approximately 8:00 a.m. on Monday, August 19. Any credit card payments and transactions will still be processed; however, website access will be restricted during this time.

Online and mobile banking and access to other SOCU accounts will still be available during this time. As always, we appreciate your business and thank you for your patience.


Fraud Notice

Due to high levels of fraud, you may be required to use your PIN number with Debit Card transactions.

SOCU suggests to always use your debit card as credit and sign for your transaction, if you are unsure how to do this, please ask the cashier at the store. If your card is declined, rerun the transaction on your card. This time you will process the transaction as debit and enter your PIN number for extra security. It is not recommended to use your PIN number for every transaction.

If you are unsure of your PIN number, please contact the SOCU at 815-673-5577. It is always a good idea to have alternative forms of payment available, Enroll your Debit card for Mobile Pay, apply for an SOCU Visa Credit Card or order a box of checks to avoid/limit disruptions with your purchases.

If you have any questions please contact SOCU at 815-673-5577.


Fraud Alert Improvements

2-Way Email and Text Messaging communications for Visa Credit Card fraud alerts are coming July 2016. Please update your personal information for your credit card account on EZCardinfo.com or notify the Plastics Department of any changes to your account. If you have any question please call the Plastics Department.