This page is dedicated to alerting members to upcoming maintenance, construction or events that may affect normal banking hours or services. If an important update is posted it will display on the top of the website.
Debit Card Being Denied?
If your Debit Card has gotten denied when you knew you had funds in your account, don't worry. Read about how you can fix the situation now.
New Check Order System
Need to reorder checks? Call SOCU to place your initial order with MainStreet. Get more checks for less $! Once an initial order has been made you may reorder online at any time.
Due to high levels of fraud, some merchants may require the use of a PIN number with Debit Card transactions.
If you are unsure of your PIN number, please contact the SOCU Plastics Department at 815-673-5577. It is always a good idea to have alternative forms of payment available, apply for an SOCU Visa Credit Card or order a box of checks to avoid/limit disruptions with your purchases.
Due to high levels of fraud out of Florida and Texas, SOCU members will be required to use their PIN number with Debit Card transactions in those states.
Members are also now required to use their pin numbers for debit card transactions at Walmart & Walgreens in Wisconsin and Harvey, IL.
If you have any questions please contact the Plastics Department at 815-673-5577 ext. 102.
Fraud Alert Improvements
2-Way Email and Text Messaging communications for Visa Credit Card fraud alerts are coming July 2016. Please update your personal information for your credit card account on EZCardinfo.com or notify the Plastics Department of any changes to your account. If you have any question please call the Plastics Department.