Contact Us
View all our locations, hours and phone numbers on our locations page. Have a question? Need an answer? Check out our F.A.Q. or 💻 Live Video Chat with us online right now!
All phone calls are answered by the Virtual Communications Center. Please be sure to ask for a specific branch or member service representative if you would like to speak directly to a branch employee.
| Department | Phone Number | Fax Number |
|---|---|---|
| Toll Free | 800-595-2454 | 💻 Live Video Chat |
| Audio Response | 815-240-8437 | |
| VISA Lost / Stolen | 800-325-3678 | |
| Debit Lost / Stolen | 800-523-4175 | |
| Indirect Lending | 815-510-3072 | 815-384-2152 |
| Mortgage Lending | 815-673-1679 | |
| Virtual Loan Center | 815-510-3090 | 💻 Live Video Chat |
| Payment Solutions | 815-510-3050 | 815-672-4706 |
| Bill Pay Support | 877-547-1714 |
| Department | |
|---|---|
| Marketing | marketing@socu.org |
| Virtual Communications Center | communications@socu.org |
| Payment Solutions | collections@socu.org |
| Virtual Loan Center | virtualloans@socu.org |
| Mortgage Lending | mortgages@socu.org |
| Site | Link |
|---|---|
| Go to Facebook.com | |
| Go to Instagram.com | |
| Go to Twitter.com | |
| Youtube | Go to Youtube.com |
| Go to LinkedIn |
| Type | Number |
|---|---|
| Routing Number | 271989688 |
| NMLS | 421974 |