Contact Us

View all our locations, hours and phone numbers on our locations page. Have a question? Need an answer? Check out our F.A.Q. or 💻 Live Video Chat with us online right now!

All phone calls are answered by the Virtual Communications Center. Please be sure to ask for a specific branch or member service representative if you would like to speak directly to a branch employee.

Department Phone Number Fax Number
Toll Free 800-595-2454 💻 Live Video Chat
Audio Response 815-240-8437
VISA Lost / Stolen 800-325-3678
Debit Lost / Stolen 800-523-4175
Indirect Lending 815-510-3072 815-384-2152
Virtual Loan Center 815-510-3090💻 Live Video Chat
Payment Solutions 815-510-3050815-672-4706
Bill Pay Support 877-547-1714

Email Us
Department Email
Virtual Communications Center
Payment Solutions
Virtual Loan Center

Social Media
Site Link
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Other Information
Type Number
Routing Number 271989688
NMLS 421974