SOCU & Your Personal Information
Visit the Federal Trade Commission to learn more about how to limit tracking and online advertising through controlling cookies and other tracking technology that is attached to your browser.
SOCU maintains information on social media sites like Facebook, Twitter, and You Tube. When you post information on SOCU social media pages it will be subject to the privacy and security conditions of the social media site. When you log into SOCU owned social media properties, we collect information about your activities on those properties. The information we review includes whether you visited or commented on a blog or provided a rating.
SOCU mobile applications are not socially enabled and do not allow you to connect to and share information with a community of other users, such as Facebook or Twitter, or the general public, such as You Tube.
SOCU does not access location data stored on your mobile device without your permission. Some features, such as finding the nearest SOCU branch or ATM, will not fully function unless you have enabled access to your location data.
Retention and Destruction
SOCU retains personally identifiable information as long as necessary to provide the products and services for which the information was collected, to process and maintain a record of transactions, and as long as necessary for legal process or to satisfy government retention requirements. When the retention period expires, SOCU destroys data that was maintained in any form in a manner that renders it completely unusable and incapable of restoration.
Online advertising that relies on location tracking can be prevented by refusing to grant permission to use location data stored on your device. You can also set your device to block access to location data stored on your device. Refer to the user guide for your device.
SOCU websites and mobile applications are not directed to children and do not knowingly collect information from children.
You may contact us using the contact information provided on your statements, or other communications from us pertaining to the products and services you use. You may also contact your local branch, manager, or representative.