Learn About Virtual Banking
Monday- Friday 8am- 5pm
Saturday 8am-3pm
![](https://socu.org/media/pages/virtual-banking/learn-more-about-virtual-banking/d141921f4c-1666791275/virtual-banking.jpg)
With Instant Video Chat from SOCU, you may speak with a Live Credit Union Specialist “Face-to-Face from Anyplace” through your mobile device or desktop! Its secure and easy to use, making it convenient for servicing your financial needs.
- Open an Account
- Apply for a Loan
- Ask Account Questions
- Online Banking Assistance
- Co-Browsing Assistance
- Wire Transfers
- More!
1 - Click on the “Connect with Us” button to start a conversation with SOCU.
![](https://socu.org/media/pages/virtual-banking/learn-more-about-virtual-banking/c11decd9de-1711720196/1_vb.png)
2 - You may review the Terms of Service and click “Connect Now.”
![](https://socu.org/media/pages/virtual-banking/learn-more-about-virtual-banking/079bbdeef9-1711720195/2_vb.png)
3 - SOCU’s Virtual Assistant Joy will be able to assist you with a many commonly asked questions but if you wish to speak with a live SOCU specialist, select “Transfer to a Specialist.”
![](https://socu.org/media/pages/virtual-banking/learn-more-about-virtual-banking/89541dbb5e-1711720601/3_vb.png)
4 - Select the department you wish to be connected to & choose your channel of communication and you are ready to go!
![](https://socu.org/media/pages/virtual-banking/learn-more-about-virtual-banking/e816ba19f2-1711720195/4_vb.png)